Conclusion
Dominance and coherence of culture is an essential quality of excellent companies, without exception.Our interviews and surveys of Enron employees found Enron’s San Francisco culture to be strong, pervasive, and consistently shared across employees at all levels. We found the culture to have many positive attributes which manifested themselves in high employee satisfaction and a high level of innovation and entrepreneurial achievement. However, we also found problems that were caused by Enron’s fast-moving and competitive culture. Namely, we discovered inadequate communication channels, high levels of stress, poor knowledge management, and an excessive emphasis on short-term earnings. To rectify these problems we recommend that Enron modify its compensation structure, institute a knowledge management group, provide more formal and frequent feedback to employees, and establish a formal mentoring program.