As the problem we have caused a big toss of Unilever, although the amount of cost we sold to Unilever may not compare to the damage have cost but since you are very precious customer of us so we still would like to compensate some portion of your loss. Please let us know the amount you would like us to bear and we will try to satisfy your request. The only thing needed from our side is we require a longer time to compensate those losses. For instance, we will issue credit note to you every month
maybe 5-10% of our invoice value to you until those losses has been compensated.