Avoid deceptive practices
The importance of driver retention, the primary problems associated with driver
turnover, and recommendations regarding the customer-base were emphasized earlier.
In line with those, management should avoid deception and schemes detrimental to the
driver and concentrate on open dissemination of information regarding driver pay,
benefits, and expectations at their company. This will help improve self-esteem and
productivity in the driver ranks.
Joint ventures such as Transplace.com provide signs of improving utilization in
fleets through effective load matching and sharing of information. These information
sharing exchanges will be critical to shipper-carrier relationships of the future.