Daphne is employed by Cartoon District Council as the Creditors and Payroll Clerk. She estimates
that she spends approximately 60% of her time on creditors. She is assisted by Velma (Accountant
Clerk) who inputs Engineering Design Services invoices; she is also Daphne’s back up if Daphne is
one leave.
Velma was trained by Daphne and is able to complete all functions required for the creditor’s clerk
role. Daphne is confident that Velma has a sound understanding of the process. It was originally
intended that Velma would provide more assistance to Daphne but she has been allocated other duties
instead.