Why is product knowledge very important for
successful food and beverage service?
Knowledge of the products of your restaurant will
enable you to advise the customer of the
ingredients, method used to prepare the dishes
etc. and help them make a decision on choice of
menu items.
Helps you make recommendations and suggestions
if a customer needs help with choosing a menu
item.
Product knowledge is also important to help you
provide customer with the appropriate service ‘layup”
and the correct accompaniments for the dishes
served.