. Pet and Service Animal
● According to the hotel standard, pet is not allowed in the hotel as it concerns to the hygiene and to prevent the complaint from the other guests. If the guest brings the pet to check in, the hotel will offer to keep the pet in the Housekeeping Office or somewhere else instead of the public area.
● Service animal is an exceptional that the hotel will allow the guest to bring to the room but still not allow to take it into the public area. Note: The service animal is the animal that has been trained to take care of its owner. Example; dog that bark at the time to remind his owner to take the medicine.
** The owner of service animal have to present the certificate upon check in or notify the hotel upon making the reservation**