The failure here is not in reaching the goal, but in connecting with people. The just-get-it-done mode runs roughshod over human concerns.
Every organization needs people with a keen focus on goals that matter, the talent to continually learn how to do even better, and the ability to tune out distractions. Innovation, productivity, and growth depend on such high-performers.
But only to a point. Ambitious revenue targets or growth goals are not the only gauge of an organization's health-and if they are achieved at a cost to other basics, the long-term downsides, like losing star- employees, can outweigh short-term successes as those costs lead to later failures.
When we're fixated on a goal, whatever is relevant to that point of focus gets priority. Focus is not just selecting the right thing, but also saying no to the wrong ones. But focus goes too far when it says no to the right things, too. Single-pointed fixation on a goal morphs into overachievement when the category of "distractions" expands to include other people's valid concerns, their smart ideas, and their crucial information. Not to mention their morale, loyalty, and motivation.
The roots of this research go back to Harvard professor David McClelland's studies of how a healthy drive to achieve fuels en trepreneurship. But from the start he noted some high-achieving leaders "are so fixated on finding a shortcut to the goal that they may not be too particular about the means they use to reach it."7
"Two years ago I got some sobering performance feedback," confides the CEO of a global office real estate firm. "I was great on business expertise, but lacking when it came to inspirationallead er hip and empathy. I had thought I was fine, so at first I denied it.
Then I reflected and realized I often was empathetic but shut down the moment people were not doing their job well. I get very cool, even mean.
The failure here is not in reaching the goal, but in connecting with people. The just-get-it-done mode runs roughshod over human concerns.
Every organization needs people with a keen focus on goals that matter, the talent to continually learn how to do even better, and the ability to tune out distractions. Innovation, productivity, and growth depend on such high-performers.
But only to a point. Ambitious revenue targets or growth goals are not the only gauge of an organization's health-and if they are achieved at a cost to other basics, the long-term downsides, like losing star- employees, can outweigh short-term successes as those costs lead to later failures.
When we're fixated on a goal, whatever is relevant to that point of focus gets priority. Focus is not just selecting the right thing, but also saying no to the wrong ones. But focus goes too far when it says no to the right things, too. Single-pointed fixation on a goal morphs into overachievement when the category of "distractions" expands to include other people's valid concerns, their smart ideas, and their crucial information. Not to mention their morale, loyalty, and motivation.
The roots of this research go back to Harvard professor David McClelland's studies of how a healthy drive to achieve fuels en trepreneurship. But from the start he noted some high-achieving leaders "are so fixated on finding a shortcut to the goal that they may not be too particular about the means they use to reach it."7
"Two years ago I got some sobering performance feedback," confides the CEO of a global office real estate firm. "I was great on business expertise, but lacking when it came to inspirationallead er hip and empathy. I had thought I was fine, so at first I denied it.
Then I reflected and realized I often was empathetic but shut down the moment people were not doing their job well. I get very cool, even mean.
การแปล กรุณารอสักครู่..
