Does the organization conduct managment reviews?
Top managment shall appoint a member of the organization's managment who, irrespective of other responsibilities, shall have responsibility and authority that includes :
Ensuring that processes needed for the quality managment system are established, implemented and maintained.
Reporting to top managment on the performance of the quality managment system and any need for improvement
Ensuring the promotion of awareness of customer requirements throughout the organization
The organization freedom and unrestricted access to top managment to resolve quality managment issues.
Executive managment reviews the quality managment system at defined intervals to ensure suitability and effectiveness, and records of these reviews are maintained?