Question and question
Level 5 leaders use questioning often to gain understanding of a situation. They spend most of their meetings trying to understand the prevailing situation. During informal meetings they move among groups of managers and employees discussing what is happening in the marketplace and the companies. They ask questions such as:
1] So, what's on your mind?
2] Can you tell me about that?
3] Can you help me understand?
4] What should we be worried about?
By asking such questions they try to understand the current realities which are not so obvious at the first look.