Drawing on theories of generalized exchange and the norm of indirect
reciprocity, we conceptualize subordinates’ organizational citizenship
behavior directed toward the organization (OCBO) and directed toward
peers (OCBI) as antecedents of managerial trustworthy behavior
and examine how managers’ affective trust in subordinates mediates
this relationship. We also investigate the extent to which this mediation
is moderated by the level of collectivism in a society. Data were
collected from 741 managers and 2,111 subordinates in 18 countries
representing all major cultural regions of the world. We find support
for our hypothesized moderated mediation in that managers’ affective
trust in subordinates mediates the relationships between both subordinates’
OCBO and managerial trustworthy behavior, and subordinates’
OCBI andmanagerial trustworthy behavior across the different countries