Dear Valued Customer,
Thank you for your submitting your claims through claims@singpost.com
We will review your application and contact you in due course.
For faster processing, please ensure that the claim form is completed with all supporting receipts and documentation attached. Incomplete forms or claims with inadequate documentation will delay the claims process. Processing time of 3 - 4 weeks would start only from the date of complete documentation received.
Please be advised that this mailbox is dedicated for claim submission and queries pertaining to your existing claims. We apologise that Item enquiries / feedback submitted directly to this mailbox will not be attended.
Alternatively, please submit them via Contact us at www.singpost.com.