Arlene like what she heard but felt it would be prudent to do some checking on her own. Before leaving the meeting, she asked the spokesperson for the names and addresses of some current franchisees. “I don’t have a list with me,” he said, “but I can write down some that I know of, and you can get their numbers from the operator.” He then scribbled four names and locations on a piece of paper and handed it to her.