Please see below complaint from consignee they informed no warehouse in Munich.
Then must be delivery his door instead but we have book shipment to Munich not Hamburg.
If that your agent should refund seafreight to Munich to consignee.
Kindly check and get back me as soon as possible.
Julien in copy email, I have email to co-loader in Bangkok who arrange container to Germany.
As we contracted with you, it was a delivery to warehouse.
But it seems that they don’t have any warehouse in Munich so we have to pay for door delivery (and they will deliver at home of course).
It was not what we talked about.
Can you talk to them for this delivery cost and VAT ?