Before going any further in debating the importance of soft skills we have to clarify the question “What exactly are soft skills?” This basic question is not easy to answer, because the perception of what is a soft skill differs from context to context. A subject may be considered a soft skill in one particular area, and may be considered a hard skill in another. On top of it the understanding of what should be recognised as a soft skill varies widely. Knowledge in project management for instance is “nice to have” for an electrical engineer, but it is a “must to have” for a civil engineer. Training in cultural awareness might be useful for a chemist, but it is an absolute necessity for public or human resources management in societies of diverse cultures. Interesting enough the internationally renowned encyclopaedias have little to say about soft skills. The online encyclopaedia “Wikipedia” gives a very broad definition of soft skills, which leaves much room for discussion:
“Soft skills refer to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job.” (Wikipedia, 2007)
Before going any further in debating the importance of soft skills we have to clarify the question “What exactly are soft skills?” This basic question is not easy to answer, because the perception of what is a soft skill differs from context to context. A subject may be considered a soft skill in one particular area, and may be considered a hard skill in another. On top of it the understanding of what should be recognised as a soft skill varies widely. Knowledge in project management for instance is “nice to have” for an electrical engineer, but it is a “must to have” for a civil engineer. Training in cultural awareness might be useful for a chemist, but it is an absolute necessity for public or human resources management in societies of diverse cultures. Interesting enough the internationally renowned encyclopaedias have little to say about soft skills. The online encyclopaedia “Wikipedia” gives a very broad definition of soft skills, which leaves much room for discussion:“Soft skills refer to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job.” (Wikipedia, 2007)
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