JOB SUMMARYA Health Club Manager ma

JOB SUMMARY
A Health Club Manager manages the experience within the Health and Fitness Center but ensuring that Members and Guests are satisfied and that Team Members are prepared to proactively assist with Member needs.

KEY RESPONSIBILITIES

As a Health Club Manager, you will interact daily with Guests who visit the Club and members of the Club and offer health and fitness advice, proactively, and as requested by Guests. Specifically, a Health Club Manager will complete the following tasks to the highest standards:

Manage the Club Team Members and contractors, to ensure high motivation, high quality service, and the ongoing development of Team Members
Drive the Team to meet and exceed agreed revenue targets through a creative approach to delivering alternative program to core fitness-based schemes
Build the Health Club’s annual budget and operate within financial targets
Manage customer feedback effectively to ensure continuous improvement in the service and programs offered to Guests and Members
QUALIFICATIONS

A Health Club Manager is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Demonstrated experience as a Health Club Manager with proven record in financial and operational management
Strong organizational skills
Excellent communication and interpersonal skills
In-depth understanding of health and fitness with a passion for promoting the health club and associated benefits
Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs
Previous experience in the sale and retention of health club memberships, preferred
A formal fitness qualification and/or management qualification, preferred