In business, manners make you money! The concept of etiquette in business is even more important now due to our ever-increasing forms of social media and online platforms. If you are a business owner you always need to remember you are representing your brand no matter where you are or what time of day that it is. As a business owner you have to remember that you are never "really" off the clock.
Having proper business etiquette is something that really takes just a little bit of conscious effort, but it has a big impact on your business. Ever walk out of a mom and pop store feeling elated because the owners took just a little extra time to visit with you, called you by name and remembered some particular facts about you? A polite conversation is such a simple concept but yet can make such an impact on your business.