1. Check the mailbox daily at 10 am.
2. Open all mail
3. Sort mail into in-trays by:
a. manager
b. sales
c. accounting/purchasing
d. human resources
e. customer service (customer complaints)
f. to be filed (includes newsletters, pricelists and product information).
4. Confidential information must be delivered directly to the person specified.
5. High priority items must be marked ‘urgent’ and be delivered directly to the person/department in question.