We’re in progress for claim settlement of deduction $481.44 from invoice. In order to issuing credit note, we need to completed the internal investigation report first because it will need the root cause and the corrective action for claim settlement. So, once it ready, I will inform to you soon.
For labor charge, Millot didn’t consult to us first before use additional labor, so it’s not easy for us to accept this. Why didn’t ask us first before put it additional labour?,
as the investigation going, it revealed that there is short weight from our container data, so if it consult to us first we can prevent the additional overtime.
Could you please advise the re-labelling process to us?, is there any requirement from Millot to re-labelling the paper bag?
Sorry for the inconvenience that has been made,
Appreciate your support and many thanks.