When the customer misses the payment for the outstanding invoices within specified payment due date, the dunning letter will be generated via dunning program and send to the customer for reminding the customer outstanding payment.
Dunning procedure controls how dunning is carried out by the system. The dunning procedure determines the dunning intervals and the number of dunning levels. The dunning levels are calculated based on the number of days open items are in arrears. The below 5 dunning procedures are agreed to be applied for SKC.