Case II
Interactive Session : Organizations
CREDIT BUREAU ERRORS – BIG PEOPLE PROBLEMS
1. Assess the business impact of credit bureaus’ data quality problems for the credit bureaus, for lenders, for individuals.
The business impact of credit bureaus' data quality problems for the credit bureaus, for lenders, for individuals is that businesses lease and promote people based on the credit bureaus' data. It said that one of the three entrepreneur look at the credit bureaus' data when leasing and promoting workers. This is the business impact of credit bureaus' data quality.
2. Are any ethical issues raised by credit bureaus’ data quality problems? Explain your answer.
Yes, there are ethical issues raised by credit bureaus' data quality problems, because some people fill out their applications wrong on purpose so other people get their bad credit. That is ethically wrong to do that. More and more people are receiving bad credit that they don't even deserve. These are the ethical issues raised by credit bureaus' data quality problems.
3. Analyze the management, organization, and technology factors responsible for credit bureaus’ data quality problems.
The management factor responsible for credit bureaus is data quality problem is that they need to manage the credit for people better than they have even though it said they can't do it accurately for 3.5 billion people. The organization factor is that they need organize the data better and keep it updated so that people aren't receiving bad credit undeservingly. The technology factor is that the technology needs to keep all the data updated and make sure the technology is up to date as well.
4. What can be done to solve these problems?
The steps to solve the problem is to make sure the information of lenders are up to date and correct. There will be some mistakes, but if you keep a closer eye on the credit data, you can minimize the problem. Another possible solution is to be more strict on the requirements to take out a loan, so lenders actually make sure they have good credit before taking out a loan. This will minimize the problem of people with bad credit, which in cause will minimize the problem of bad credit going to the wrong people.