As a matter of getting better and to be more ECE (Extraordinary Customer Experience), we need to improve some topics.
It will be possible to set up or modify new process, new communication plan, etc if everybody participates.
How it works :
I will meet everybody for 15 minutes. You will have to come with topics that you consider, have to be modified or improved or maybe explained.
After collecting all the topics, we will choose some of them (Priorities)
A leading people will be choosen
Workshops will be set up.
A prez will be made to all the company during a lunch organized by the company.
Don’t be afraid about this exercice. We need to think about what we are doing and how we can make it better
Thanks a lot for your participation