Examples of communication that involves appropriate exchange of information and coordination of care are hands-off communication, chain-of-command, and error discIosure(AACN, 2008). SBAR (Situation-Background- Assessment-Recommendation) is a technique for communicating critical information that requires immediate attention and action concerning a patient's condition It is used as a communication technique, shift report hand-off, critical situation call to a provider, in specialty nursing areas, and as process/ quality/improvement.