Organizations may continue to invest in creating learning environments, but we have argued that they will gain the most benefit by looking at two older learning concepts - that of facilitated learning from workplace action; and that of helping people at work gain the skills of analysis and critical thinking. Both of these, the latter especially, will help both individuals and organizations gain more from the increasing of information, and from the increasing informality of learning People ability to be a more-or-less instant authority on the presenting symptoms of feline or the pros and cons of the various assessment procedures, is to be celebrated and encouraged. But critical faculties need to be fully engaged.