1. Greet passengers
2. Request for passenger’s ticket, ID, and travel document (if applicable)
3. Address passenger by name and reconfirm passenger’s destination and flight number
4. Ensure the name on the ticket or booking reference match the name in the system
5. Ensure that passengers present themselves individuality for check-in Proxy check-in is not allowed
6. Ensure that passengers has the necessary and valid travel Documents for their destination
7. Ask passenger whether any risk items and LAG carried in the cabin baggage – this will give the passenger the option of packing risk items and/or LAG in their check-n baggage.