Dear Kat,
Thanks for your email.
Please find my answer as belows:
144640: cancelled as no guests – please delete Sales order
145895: will be arriving 10 Feb. 2016, but as I issued air-tickets for those booked guests so I asked Clevertours to pay for tickets first and as this group is not finalized yet, therefore, I can’t issue the correct amount from now.
More explanation:
First, I issued amount 7722$, after I issued invoice, 01 pax cancelled, that’s why TO paid only 7,488$ for the invoice.
The amount due 234$ I leave there and will issue the balance when this group finalized (#30 days before arrival date)
Thank you and best regards,
Thi