For Aristotle, ethos is the most important persuasive device: the “character of the speaker may
almost be called the most effective means of persuasion he possesses” (Roberts, 1954).
Therefore, “the orator must not only try to make the argument of his speech demonstrative and
worthy of belief; he must also make his own character look right and put his hearers, who are to
decide, into the right frame of mind” (Roberts, 1954).
The word “image” is often associated with illusion or superficiality. Ethos refers to qualities of
greater depth and substance. It embodies “image,” in that an audience makes judgments about
the manager initially on mostly superficial perceptions, but ethos ties more directly to character,
which an audience evaluates according to the culture in which they are communicating.
“Charisma” is another term often used to describe someone who has the ability to persuade
others and move an audience. It resembles ethos in its effect on an audience, but it differs in that
it suggests exuding a power over others based more in emotions than in reason. Examples of
public figures who were charismatic leaders in their time are John F. Kennedy, Mahatma
Gandhi, and Martin Luther King.
Both image and charisma can be used to describe leaders, but since ethos ties more directly to the
character of the speaker or writer, it serves as a better word to use in capturing the positive
qualities that we want our business leaders to possess. Projecting a positive ethos, then, better
defines the goal managers should seek in mastering leadership communication.
For Aristotle, ethos is the most important persuasive device: the “character of the speaker mayalmost be called the most effective means of persuasion he possesses” (Roberts, 1954).Therefore, “the orator must not only try to make the argument of his speech demonstrative andworthy of belief; he must also make his own character look right and put his hearers, who are todecide, into the right frame of mind” (Roberts, 1954).The word “image” is often associated with illusion or superficiality. Ethos refers to qualities ofgreater depth and substance. It embodies “image,” in that an audience makes judgments aboutthe manager initially on mostly superficial perceptions, but ethos ties more directly to character,which an audience evaluates according to the culture in which they are communicating.“Charisma” is another term often used to describe someone who has the ability to persuadeothers and move an audience. It resembles ethos in its effect on an audience, but it differs in thatit suggests exuding a power over others based more in emotions than in reason. Examples ofpublic figures who were charismatic leaders in their time are John F. Kennedy, MahatmaGandhi, and Martin Luther King.Both image and charisma can be used to describe leaders, but since ethos ties more directly to thecharacter of the speaker or writer, it serves as a better word to use in capturing the positivequalities that we want our business leaders to possess. Projecting a positive ethos, then, better
defines the goal managers should seek in mastering leadership communication.
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