Performance measurement is an important
aspect of successful SCM. Gunasekaran et al.
(2001) described effective performance
measurement as necessary for SCM. Lai et al.
(2002) further asserted that the lack of
adequate performance measurement is one
of the major obstacles to efficient SCM.
According to Abu-Suleiman et al. (2004), the
importance of performance measurement
systems can be summarized in the following
reasons: