High productivity and performance of most organizations could not be realized without employee’s support and contribution. This is because employees are partly responsible for the achievement of organization is goals and strategy. Therefore managers should concern on issues and problems encountered by employee in organizations. This includes staff in IT (information technology) of telecommunication companies. To be competent IT staff mustobtain vast knowledge in all aspects as well as the technical skills to help organizations achieve their goals and vision. Turnover among IT staff in telecommunication companies can cause disastrous effects. This is due to the lossof their knowledge and acquired technical skills. Excessive turnover can be fatal to organization due to the shortageof expertise in the job market and the high cost of training new employees (Igharia and Greenhaus, 1992). Turnoveralso has personal costs to employee in the form of lost benefits, friendship and perhaps a disruption of the family.Literature review leading towards factors affecting turnover intentions of IT staff in telecommunication companiesin Malaysia was never done. This study explored the contribution of demographic variables, job satisfaction and jobcharacteristics on turnover intentions of IT staff in TM