Customer service involved order entry and editing using an online system.
the largest users were the industrial suppliers, who placed many small number of order, thereby creating a lot of paperwork, and contractors, who, while only placing a small number of order,required much telephoning back and forth to establish the correct mixture of products.
other users,such as the OEMs, mass merchandisers ,and the government, required little attention.
Customer service involved order entry and editing using an online system.the largest users were the industrial suppliers, who placed many small number of order, thereby creating a lot of paperwork, and contractors, who, while only placing a small number of order,required much telephoning back and forth to establish the correct mixture of products.other users,such as the OEMs, mass merchandisers ,and the government, required little attention.
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