Target area quality: Whenever many people need to work together efficiently, products and services — and the processes producing them — have to be declared as explicit business objects, which is also a requirement for effective logistics. Products, processes, and organization then become transparent and understandable to all involved. But this is just one of the prerequisites to quality. Clearly product and process design as well as the choice of production infrastructure, employees, and partners in the logistics network are the main determinants of the quality of products, processes, and the organization.
Target area flexibility: The main objectives listed above are certainly the most significant with regard to the influence of logistics. The flexibility to enter as a partner into logistics networks is, first of all, a question of the total culture of an enterprise. The potential for flexibility in achieving customer value, as for quality, develops through product and process design and the choice of production infrastructure. Flexibility in the use of resources is determined initially by the qualifications of personnel and by the choice of product infrastructure. In each case, efficient logistics allows flexible use of the potentials developed in day-to-day production.