THE TABLEAU DE BORD (LITERALLY, THE DASHBOARD) IS AN INDISPENSABLE SCORECARD
WIDELY USED IN FRENCH COMPANIES. YET ITS DESIGN STILL CAUSES PROBLEMS FOR
BOTH ACCOUNTANTS (DESIGNERS) AND MANAGERS (END USERS) IN CONSTRUCTION AND
CONTENTS. IN THIS ARTICLE, THE AUTHORS TAKE AN IN-DEPTH LOOK AT THE PROBLEMS A
LARGE COMPANY IN FRANCE ENCOUNTERED IN DESIGNING A NEW TDB FOR TOP
MANAGEMENT. WHAT THEY DISCOVERED MAY SURPRISE YOU.