The power industry is undergoing major changes.
Deregulation and a new competitive climate as well as
a fast ongoing reorganization have caused an increased
demand for effective computer based information
systems in utilities. Important systems include
SCADA/EMS/DMS/BMS systems, asset management
systems, GIS systems, billing systems, call center
systems, traditional groupware and/or intranet
solutions, etc.. To manage the evolution of the total
enterprise information system, consisting of all these
more or less interconnected, complex systems, is today
a major challenge. This paper presents the requirements
on the utilities’ strategic IT management in order to
achieve a sound and effective evolution of their
information systems. The requirements have been
derived from established success factors for IT
projects.