Is the vendor looking to future trends?
Ten years ago, who would have thought automated processes and electronic documents would replace the paper pushing of customs compliance? Logistics is constantly evolving and e-tail, productivity enhancement tools and logistics devices-as-a-service are positioned to become the next game-changers. You want to partner with a provider that proactively creates technology solutions for the future. Quiz them on where they see the industry heading and how their product development plans will deliver new capability ahead of industry trends. What it comes down to is this: ask them what you don’t know!