Refer to below mail, shipper already told us to hold the container CY on Friday afternoon, as they have not received confirmation from warehouse for cargo. So immediately I called to you to wait for my confirmation before moving the container by evening.
But shipper not confirmed anything back to me and I have also not confirm back to you on Friday to move the container.
Yesterday only we understand thru k.cook that containers already going to warehouse for loading and mr.alex informed k.cook to stop and return the container back to bangkok since the loading date is not confirmed on Monday.
Since we have not confirmed the container movement again on Friday evening, our company is not approved below mentioned addl. Expenses.
We will inform you the revised loading date by email once we get confirmation from shipper.
We are really for the inconvenience caused to you.