Allow me to share my concern. Before go to development phase, could you please arrange a session just to quickly go through with compliance, risk and legal? The point is we should seriously cover all the risks / regulatory / law requirements but still balance with clients’ satisfaction, which is the ultimate goal of this project. Besides, the e-Service will directly impact our company reputation.
It’s better to have everyone involved address their concerns. So we can find the way to prevent before they go to problems.
Finally, I recommend to have a sign-off by related parties (including OIC, DCEO, COO) before launching new product/service. (I know it’s painful) but this should be the way to guarantee that main perspectives have been deliberated.
Together we can.