Sales Procedures
Spice Is Right’s revenue cycle begins when a customer
places an order with a sales representative by phone or
fax. A sales department employee enters the customer
order into a standard sales order format using a word
processor installed on a PC to produces six documents:
three copies of sales orders, a stock release, a shipping
notice, and a packing slip. The accounting department
receives a copy of the sales order, the warehouse receives
the stock release and a copy of the sales order, and the
shipping department receives a shipping notice and
packing slip. The sales clerk files a copy of the sales order
in the department.
Upon receipt of the sales order, the accounting department
clerk manually prepares an invoice and sends
it to the customer. Using data from the sales order, the
clerk then enters the sale in the department PC and records
the sale in the sales journal and in the AR subsidiary
ledger. At the end of the day, the clerk prepares a
hard-copy sales journal voucher, which is sent to the
general ledger department.
The warehouse receives a copy of the sales order
and stock release. A warehouse employee picks the product
and sends it to the shipping department, along with
the stock release. A warehouse clerk updates the inventory
records on the warehouse PC and files sales order in
the warehouse. At the end of the day, the clerk prepares
a hard-copy AR account summary and sends it to the
general ledger department.
The shipping department receives a shipping notice
and packing slip from the sales department. The
shipping notice is filed. Upon receipt of the stock release,
the shipping clerk prepares the two copies of a
bill of lading using a word processor. The bills of lading
and the packing slip are sent with the product to the
carrier. The clerk then files the stock release in the
department.
The general ledger clerk posts the journal voucher
and inventory summary to the general ledger, which is
stored on the department PC; the clerk then files these
documents in the general ledger department.