I am extremely concerned that the beverage costs at in-room dining of 25.5% against budget of 20.0% and Banquets of 29.4% against budget of 23.0% are totally out of line and have requested K. Pui to undertake mid-month inventory.
In particular, I understand that Banquets have been storing beverage in a number of areas. This is entirely contrary to instructions given to K. Rungroj in the past. But more importantly it is noted that the entire beverage inventory at Banquets is “open”. This is not acceptable and must be rectified. I believe this situation has arisen due to inconsistent pricing of beverage offered in banquets. This must stop. Robert, please agree pricing with K. Tongta and have the POS set up accordingly. Everything to be in place before the month end inventory.
With regard to in-room dining, I suspect that the high cost is due to the failure of documenting an inter bar transfer. To identify the category, we should look at each category and identify the difference between the “Actual Revenue” and the “Potential Revenue”. K. Pui, please undertake this exercise and advise.