Hi kamon-thailand,
Here's what just happened:
dinovolidi0 recently opened a request for a shipping status update for "The ashtray art look & feel funny & as a souvenir,the feeling Hilarious feeling#" in the eBay Resolution Center.
Here's what you need to do next:
While this request is open, the PayPal funds from this transaction, including payment and shipping, are not available for withdrawal. However, you can still use these funds to refund the buyer.
You can view the request in the eBay Resolution Center.
What you should know:
You should respond to the buyer and try to resolve the problem by Oct 13, 2016. Most buyers and sellers are able to work things out by communicating with each other directly.
If you don't reply, or if the buyer isn't satisfied with the outcome by that date, they may escalate this request to eBay Customer Support.