The Mission:
The Product Quality Specialist will be responsible for helping the company in matters regarding product quality and intellectual property issues which includes, but not limited to:
Investigate potential counterfeit sellers during Vendor Acquisition’s onboarding process
Perform regular QC checks for procured items
Investigate suspicious merchant activity and behaviour that is a potential risk to Lazada and customers
Check and verify authenticity of potentially counterfeit products
Provide arbitration for escalated return cases
Perform checks on website content and product description for errors and inconsistencies
Review and continually suggest forms of improvement in regards to website content - text and images.
Track and report product quality related items and complaints
Participate in other special projects/assignments as necessary
Our ideal candidate will have:
Thai Nationality
Familiarity with counterfeit items, its trends, and its detection
1+ years of relevant work experience.
Functional language skills in English
Proficient command of Microsoft Office
Highly detail-orientated
Ability to solve problems and prioritize tasks through the use of common sense
Educated to Bachelor’s degree level
Excellent communication skills in persuading and collaborating with diverse, multi-functional teams.
You can expect an international, professional, and entrepreneurial business environment as well as the opportunity to be part of the development of a fast-growing company. You can determine your own professional development and profit from our flexibility, motivation, high learning curve. Moreover, we are open to new ideas and can offer you a chance to make a significant impact that will help shape our company for years to come.
The Mission:The Product Quality Specialist will be responsible for helping the company in matters regarding product quality and intellectual property issues which includes, but not limited to: Investigate potential counterfeit sellers during Vendor Acquisition’s onboarding processPerform regular QC checks for procured itemsInvestigate suspicious merchant activity and behaviour that is a potential risk to Lazada and customersCheck and verify authenticity of potentially counterfeit productsProvide arbitration for escalated return casesPerform checks on website content and product description for errors and inconsistenciesReview and continually suggest forms of improvement in regards to website content - text and images.Track and report product quality related items and complaintsParticipate in other special projects/assignments as necessary Our ideal candidate will have:Thai Nationality Familiarity with counterfeit items, its trends, and its detection1+ years of relevant work experience.Functional language skills in EnglishProficient command of Microsoft OfficeHighly detail-orientatedAbility to solve problems and prioritize tasks through the use of common senseEducated to Bachelor’s degree levelExcellent communication skills in persuading and collaborating with diverse, multi-functional teams.You can expect an international, professional, and entrepreneurial business environment as well as the opportunity to be part of the development of a fast-growing company. You can determine your own professional development and profit from our flexibility, motivation, high learning curve. Moreover, we are open to new ideas and can offer you a chance to make a significant impact that will help shape our company for years to come.
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