All Airbnb hosts endavour top reviews from their guests. But how to get them?
I've rented out since more then 3 years and here are my top tips for getting solely 5 star reviews:
1) Provide flowers, champagne and fruits. Who doesn't love a bowl of fruit, a chocolate on the pillow or some flowers or a refreshment on the table when they arrive to their room? It doesn't take much time to provide this, and it will make your airbnb guests very happy - guaranteed smile
2) Pick your guests up at the nearest station. When I arrive to a new place, I'm usually tired and confused and the last thing I'd like to do is walking around trying to find a new address. From my experience as a host, I've found that no matter how detailed directions I give to people, some people will always fail to read them properly and get lost, and lost guests are more likely to be annoyed. Picking your guests up at the nearest station / bus / tram stop will save your guests a lot of time and frustration.
3) Make sure the room is dust free (really dust free!). No matter how clean the room or apartment looks on the surface, some people WILL check unlikely places like behind closets, under the bed, on top of doors etc. If you'd like top notch feedback on cleanliness, all these places must be clean - all the time!. It takes some extra effort, but you'll be rewared by a higher score.