Have you been experiencing multiple disconnections from the server while you're playing?
We're here to help! But we need some more information to help us really drill down and continue to pinpoint the issue that's causing the trouble. You guys have been wonderful so far answering our questions in the forums and through support. We just have a few more for you so that we can really get into the nitty-gritty and figure out how to get you in game, and keep you in game.
Please take just a minute or two to fill out this brief survey that will give us all of the information we need to help improve your server connection: https://www.research.net/s/ZRX7HLG
Many thanks and we will update you on the issue very soon.