4. Actualization and The change of course
4.1 Competitive conditions of the public and private service sectors.
Effective and efficient public administration, including public sector management, promotes and strengthens democracy and good governance. An effectively functioning civil service is essential in order to ensure that democratically elected leaders are able to protect the rights of citizens and mobilize resources through taxes and other sources in order to pay for police, judges, and the provision of services. A consolidated democracy requires administrative capacity of the state to maintain law and order, and to promote and protect public goods such as environment. Public confidence in the political system – and subsequently the political legitimacy of the government – is increased where the public service delivery system is effective, where the public service delivery system is effective, where the public officials are accessible to local citizens, and where government agencies and department work together in well coordinated, complementary ways. Equally important is the “capacity to govern” – to make important policy choices, design and implement programs and actions to achieve policy objectives, and anticipate emerging trends and challenges. Public sector management capacity to perform the above and related tasks, however, requires merit based recruitment of qualified personal, effective human resource development strategies, motivation and commitment of civil servants, and transparent processes for policy formulation, budgeting, and implementation.