The knowledge-creating process
Knowledge creation is a continuous, self-transcending process through which one transcends the boundary of the old self into a new self by acquiring a new context, a new view of the world, and new knowledge. In short, it is a journey ``from being to becoming''. One also transcends the boundary between self and other, as knowledge is created through the interactions amongst individuals or between individuals and their environment.
In knowledge creation, micro and macro interact with each other, and changes occur at both the micro and the macro level: an individual (micro) in¯uences and is in¯uenced by the environment (macro) with which he or she interacts.
To understand how organisations create knowledge dynamically, we propose a model of knowledge creation consisting of
three elements: (i) the SECI process, the process of knowledge creation through conversion between tacit and explicit knowledge;
(ii) ba, the shared context for knowledge creation; and (iii) knowledge assetsÐthe inputs, outputs, and moderator of
the knowledge-creating process. The three elements of knowledge creation have to interact with each other to form the
knowledge spiral that creates knowledge (see Figure 2). In the following sections, we discuss each of these three elements.