Now here are the dos, which are even more important than the don'ts...
8. DO what you say you are going to do when you are going to do it.
There is no better way to communicate the message that you are accountable for your promises and that everyone in your company should be accountable as well.
9. DO be responsive (return phone calls, emails).
As a manager, your team can be considered to be your customer.
You want your sales team to punctually respond back to customer requests, so you should do the same.
10. DO publicly support your people.
Your disagreements and disappointment with your employees can be communicated later and in private.
Nothing appears so hollow as your attempt to blame your team for failures.
11. DO admit your mistakes ...
...and take the blame for failures.
12. DO recognize your team.
"You can never underestimate the power of simple recognition for a job well done."
13. DO ask and listen.
"The manager of the future will know how to ask rather than how to tell." (Peter Drucker)
Some of the most dangerous words for a manager to ever say include: "But, you just don't understand…" "Because I said so…"
14. DO smile and laugh.
Have some fun. But, be genuine; programmed fun and faked laughter is worse than doing nothing.
When appropriate, laugh at yourself; it will humanize you.
See Also:
Now here are the dos, which are even more important than the don'ts...
8. DO what you say you are going to do when you are going to do it.
There is no better way to communicate the message that you are accountable for your promises and that everyone in your company should be accountable as well.
9. DO be responsive (return phone calls, emails).
As a manager, your team can be considered to be your customer.
You want your sales team to punctually respond back to customer requests, so you should do the same.
10. DO publicly support your people.
Your disagreements and disappointment with your employees can be communicated later and in private.
Nothing appears so hollow as your attempt to blame your team for failures.
11. DO admit your mistakes ...
...and take the blame for failures.
12. DO recognize your team.
"You can never underestimate the power of simple recognition for a job well done."
13. DO ask and listen.
"The manager of the future will know how to ask rather than how to tell." (Peter Drucker)
Some of the most dangerous words for a manager to ever say include: "But, you just don't understand…" "Because I said so…"
14. DO smile and laugh.
Have some fun. But, be genuine; programmed fun and faked laughter is worse than doing nothing.
When appropriate, laugh at yourself; it will humanize you.
See Also:
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