2014 1. Implement COPC in RT
2.Establish Quality manger role in each key
department to help design process and
perform audit to ensure that process meet
customer / stakeholder requirement
3.Implement eTOM in Network & operation
Use Supplier quality engineer process to
1.audit & find high quality supplier which
have good R&D & product development
process & strong FEMA , SPC knowledge
2. Implementing customer experience test
before launch to market to ensure that
designed produce have no hardware &
software failure
3. Setup launch office team to be checker to
ensure that new product / promotion is
designed properly and launch with readiness