Dengue fever disease had been a serious worldwide concern as seen in Dengue Map I, an effort to keep monitoring these disease incidents globally. Beside preventive efforts to prevent the spread of this disease, an effort to take proper actions when the symptoms occur is also required to be carried out. A well-known and easily accessible communication service like SMS is expected to be an appropriate consultation media to detect initial detection of this disease. Therefore, this paper employs dengue fever as a case example for case study.