How do systems serve the various levels of management in a business and how are these systems related?
• Describe the characteristics of transaction processing systems (TPS) and role they play in a business.
• Describe the characteristics of MIS and explain how MIS differ from TPS and from DSS.
• Describe the characteristics of DSS and explain how DSS differ from ESS.
• Describe the relationship between TPS, MIS, DSS, and ESS.