Job Descriptions:
• Configuration and trobleshooting of network device based on Cisco in LAN and WAN environment.
• Support customer requests the were defined in team scope of work, following service level agreement.
• Responsible in own case, follow up status and keep tracking until the incident was closed.
• Control, escalate, and follow up customer cases in order to comply with customer's Service Level Agreement.(SLA)
• Participate and assist in driving the knowledge management process.
• Provide report to customer, superviseor and project manager upon requests. < < (Able to onSite upcountry work extra hours. ( Periodically) >
Company 's welfare:
1. Transportation fee 1,000 baht / month
2. Provident fund
3. Training & Development working skill
4. Health Insurance (Include spouse and child)
5. Dental Treatment fee (Additional form Social Security Fund)
6. Accident Insurance
7. Cafeteria welfare 5,000 baht per year
8. Bonus pay on June & December.(Depend on performance and profit)
9. Marriage Welfare , Funeral Welfare, New born Welfare
10. Company trip and New year party
11. Customer site at upcountry allowance 100 baht./day
12. Yearly Health Check Up
Interested candidates please apply in person, e-mail or send application letter with resume, relevant documents and recent photo to Personnel & Admin Officer: