and
its seems clear of your report and after your investigate,
Unfortunately I receive yours that If no one made call to my wife (Car Owner), Its curious for me if your security staff told a lie or My wife told a lie to me,
BUT
I do not think that she is no necessary to call me what happen in August 8th afternoon, if she did not receive any call from Gateway who mentioned he got evidence of Video???
So that
Its obvious that Somebody FROM gateway should have call my wife in August 8th afternoon after two days from what happened at August 6th afternoon.
So I am not sure of your explanation as below is 100% True?? Are you sure your investigation as mentioned??
First-
we never get contact from you before, there are your e-mails for way to communication between us
means nobody notice before my e-mail to you?? Its may be somebody call my wife by individual without (no through) Gateway's customer department??
Second
after we thoroughly check we found no one made call to your wife or have your number, we would like you to know never our staff made call to you wife absolutely.
My wife mentioned to receive call from Gateway Security Manager or some? but you mention no body call her?
Third
The point is that I never complain nor blame your rule, but the problem is not clear under your operation staff because they can not be clear and well explain at the exit of the parking a lot, you may check the staff at parking a lot, she did not even try to explain nor talk to me, then she did not listen nor talk with my daughter beside me, just repeat & repeat 20 baht 20 baht………..
so that
even your investigation is correct, I guess, but Security staff is not correspond to customer honestly,
anyhow
I still believe that somebody call to my wife in August 8th afternoon, and who knows, who could find her phone number?? which most probably from Gateway's Video record, so that who can see Video, and who can find my wife name from Car Number……….
so above mentioned
Its naturally enough that only Gateway staff can find my wife phone number from Video and may be found through illegally?? above my opinion is absolutely opposite from your report