The aim of the Planning and resource management process is to plan, control and guide those of an
organization’s operations which are concerned with the information provisioning, thereby ensuring the
timely information provisioning within it accompanied by the optimum deployment of capacity. What is
essential in this respect is that planning and resource management occurs across various domains,
not only for the effort involved in business information management but also for the work that is
performed within the users organization for the purposes of structuring and maintaining the information
provisioning. In addition, this planning needs to be adjusted to accord with and to be in line with the
provision of IT services.